Terms of Service

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Acceptance of Terms

By accessing or using the services provided by Vireonix Technologies LLC ("Company," "we," "our," or "us"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

Vireonix Technologies LLC provides comprehensive technology services, including but not limited to:

  • Mobile application development (iOS, Android, cross-platform)
  • Web application development and design
  • Salesforce implementation and customization
  • Generative AI solutions and integration
  • UI/UX design and user experience optimization
  • WordPress development and customization
  • Database security and optimization
  • Cybersecurity consulting and implementation
  • Cloud migration and infrastructure services
  • Technology consulting and strategic planning

3. Service Agreements and Contracts

3.1 Project Scope

Specific project details, deliverables, timelines, and pricing will be outlined in separate Service Agreements or Statements of Work (SOW) that incorporate these Terms by reference.

3.2 Changes to Scope

Any changes to the agreed project scope must be documented in writing and approved by both parties. Additional charges may apply for scope changes.

4. Payment Terms

4.1 Fees and Payment

  • All fees are as specified in the applicable Service Agreement
  • Payment terms are typically Net 30 days unless otherwise specified
  • Late payments may incur interest charges of 1.5% per month
  • All prices are exclusive of applicable taxes

4.2 Refund Policy

Refunds are handled on a case-by-case basis and depend on the specific circumstances and stage of project completion. Refund requests must be submitted in writing.

5. Intellectual Property Rights

5.1 Client-Owned IP

Upon full payment, Client will own all custom-developed intellectual property specifically created for Client's project, excluding our pre-existing IP and third-party components.

5.2 Company-Owned IP

We retain ownership of:

  • Pre-existing intellectual property and methodologies
  • General knowledge and experience gained
  • Reusable code frameworks and libraries
  • Third-party software and components

5.3 License Grant

We grant Client a perpetual, non-exclusive license to use any Company-owned IP incorporated into the delivered solution for Client's business purposes.

6. Confidentiality

6.1 Mutual Confidentiality

Both parties agree to maintain the confidentiality of all proprietary and confidential information disclosed during the course of our business relationship.

6.2 Data Security

We implement industry-standard security measures to protect Client data and maintain compliance with applicable data protection regulations.

7. Warranties and Disclaimers

7.1 Service Warranty

We warrant that our services will be performed in a professional manner consistent with industry standards. Any warranty claims must be reported within 90 days of delivery.

7.2 Disclaimer

EXCEPT AS EXPRESSLY SET FORTH HEREIN, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8. Limitation of Liability

8.1 Liability Cap

IN NO EVENT SHALL OUR TOTAL LIABILITY TO CLIENT EXCEED THE TOTAL AMOUNT PAID BY CLIENT FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

8.2 Consequential Damages

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

9. Indemnification

9.1 Client Indemnification

Client agrees to indemnify and hold us harmless from any claims arising from:

  • Client's use of our services in violation of these Terms
  • Client's content or data provided to us
  • Client's violation of applicable laws or third-party rights

9.2 Company Indemnification

We will indemnify Client against claims that our services infringe third-party intellectual property rights, subject to Client's prompt notification and cooperation.

10. Term and Termination

10.1 Term

These Terms remain in effect until terminated by either party in accordance with this section.

10.2 Termination for Convenience

Either party may terminate ongoing services with 30 days' written notice. Client remains responsible for payment of services performed prior to termination.

10.3 Termination for Cause

Either party may terminate immediately upon written notice if the other party materially breaches these Terms and fails to cure within 15 days of notice.

11. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from acts beyond their reasonable control, including but not limited to natural disasters, government actions, pandemics, or other unforeseeable circumstances.

12. Compliance and Regulatory

12.1 Legal Compliance

Both parties agree to comply with all applicable laws and regulations, including:

  • Data protection and privacy laws (GDPR, CCPA, etc.)
  • Export control regulations
  • Industry-specific compliance requirements
  • Anti-corruption and anti-bribery laws

12.2 Security Standards

We maintain security practices consistent with industry standards and may hold relevant certifications such as SOC 2, ISO 27001, or similar frameworks.

13. Dispute Resolution

13.1 Negotiation

The parties agree to attempt to resolve any disputes through good faith negotiation before pursuing other remedies.

13.2 Mediation

If negotiation fails, disputes shall be submitted to mediation before a mutually agreed mediator in Atlanta, Georgia.

13.3 Arbitration

If mediation is unsuccessful, disputes shall be resolved through binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to conflict of law principles. Any legal proceedings shall be conducted in the state or federal courts located in Fulton County, Georgia.

15. General Provisions

15.1 Entire Agreement

These Terms, together with any applicable Service Agreements, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements.

15.2 Amendments

These Terms may only be modified by written agreement signed by both parties, except that we may update these Terms with 30 days' notice for future services.

15.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15.4 Assignment

Client may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

15.5 Notices

All notices must be in writing and delivered to the addresses specified in the Service Agreement.

16. Contact Information

For questions about these Terms of Service, contact us:

Vireonix Technologies LLC

670 Calvet Way
Cumming, GA 30041
United States

Email: legal@vireonixtech.com

Phone: +1 (304) 216-9092

Business Hours: Monday-Friday, 9:00 AM - 6:00 PM EST

Professional Services: These Terms apply to our technology consulting and development services. For specific project requirements, a detailed Service Agreement will be provided that incorporates these Terms by reference.

Important: By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Please retain a copy for your records.