Privacy Policy

1. Introduction

Vireonix Technologies LLC ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://vireonixtech.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Company name, job title, industry, business requirements
• Communication Data: Messages, inquiries, and correspondence with us
• Account Information: Username, password, and account preferences (if applicable)
• Payment Information: Billing address, payment method details (processed securely through third-party providers)

2.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on site, click patterns, referral sources
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: See our Cookie Policy section below

3. Legal Basis for Processing (GDPR)

We process your personal information based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: To fulfill our contractual obligations to you
• Legitimate Interests: For business operations, security, and service improvement
• Legal Compliance: To comply with applicable laws and regulations

4. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Analyze usage patterns and optimize our website
• Detect, prevent, and address security issues
• Comply with legal obligations and enforce our terms
• Conduct business operations and strategic planning

5. Information Sharing and Disclosure

5.1 We may share your information with:

• Service Providers: Third-party vendors who assist in our operations
• Business Partners: When necessary to provide requested services
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

5.2 We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Contact inquiries: 3 years from last contact
• Customer data: Duration of relationship plus 7 years
• Marketing data: Until consent is withdrawn
• Website analytics: 26 months

8. Your Rights

8.1 Under GDPR (EU residents):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

8.2 Under CCPA (California residents):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising privacy rights

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

10. Cookies and Tracking Technologies

10.1 Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising (with consent)
• Preference Cookies: Remember your settings and preferences

10.2 Managing Cookies:

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

11. Third-Party Services

Our website may contain links to third-party services, including:

• Google Analytics
• Social media platforms
• Payment processors
• Customer support tools

These services have their own privacy policies, and we are not responsible for their practices.

12. Children's Privacy (COPPA Compliance)

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

14. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

15. Dispute Resolution

If you have concerns about our privacy practices, please contact us first. For EU residents, you also have the right to lodge a complaint with your local supervisory authority.